Frequently Asked Questions
Who is United Way of West Tennessee?
United Way of West Tennessee leads communities toward sustainable change. As the central hub within the nonprofit sector, we partner with local agencies in order to unite people in ways that improve each person’s access to health, education, and financial stability. Collectively, we coordinate solutions that address each community’s most critical needs in order to create a healthy, safe, and united West Tennessee.
What does this coordination and partnership look like?
UWWT’s extensive footprint allows us to collaborate with 69 area nonprofits spanning 14 counties across the region. Rather than serve as a holding tank for funds, we coordinate with these nonprofits to provide multi-faceted support for the programs they manage. By helping them acquire resources, we empower them to assist people in need within their local area.
How is UWWT responding to COVID-19?
We are collaborating daily with companies, nonprofits, and government agencies across West Tennessee to coordinate and communicate county-specific efforts. In addition, our President & CEO is meeting daily with the Mayor of Jackson-Madison County, the Mayor of the City of Jackson, and other key leaders to receive updates and share the most current information with the community. During this unprecedented time, agencies are working to develop new solutions that further meet community needs.
Where can I access information and resources that UWWT is collecting in response to COVID-19?
UWWT is continually updating all acquired information here. We are also regularly sharing information on social media. You can follow us on Facebook, Instagram, and Twitter -- @LiveUnitedTN.
What is 2-1-1?
The 2-1-1 hotline is a nationwide program that can connect you to someone familiar with the resources available in your service area. In West Tennessee, the 2-1-1 hotline is operated from our Jackson office and is available from 8:am-4:30pm on weekdays.
What happens if I dial 2-1-1, and what sort of assistance will I receive?
If you reside within one of our 14 counties and call 2-1-1, you will reach a UWWT team member and will be asked which county you reside in and what your needs are. They will then refer you to county-specific agencies that offer relevant resources.