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How We Help


In addition to fundraising and investing in programs operated by our partner agencies, we offer programs that fill the service gaps within our area. 

  • 2-1-1

    The 2-1-1 hotline is a nationwide program that connects callers to a trained representative who is familiar with the resources available in its service area. Instead of multiple calls leading to dead ends, people can make one call to 2-1-1 and reach a specialist who assesses a caller's full scope of needs and matches them to the right services. In West Tennessee, our 2-1-1 hotline is operated from our Jackson office and is available from 8:00 - 4:30 on weekdays.

  • As an extension of 2-1-1, our 211 Hub is an online database for agencies and individuals to find and share resources. By streamlining information through one channel, the 211 Hub furthers collaboration among local agencies and enables them to communicate with and serve the people of West Tennessee more effectively.

  • Tennesseans for Quality Early Education (TQEE) selected us to lead one of six inaugural partnerships of the Bright Start Tennessee Network (Bright Start TN) – a new statewide initiative of TQEE to accelerate early learning outcomes and close achievement and opportunity gaps for Tennessee children birth through third grade.

  • Christmas Partners is an alliance of community organizations that work together to provide Christmas assistance to families of Jackson/Madison County that need help. By receiving applications and preventing the duplication of services among our partner organizations, we maximize the number of families in need receiving assistance each year. Applications open every October.

  • Disaster Relief
    Disaster Relief

    Each year, thousands of lives are disrupted by crisis, and during those times, West Tennesseans have proven to be some of the most generous. But collecting those donations and getting them to the right places doesn't just happen. During Hurricanes Harvey and Irma, we collected donations, coordinated volunteers, and assisted the American Red Cross in storing, packaging, and transporting goods to places in need. We have been there to assist area residents through disasters in the past, and our Disaster Relief Services stand ready to assist again whenever necessary.

  • Free Tax Prep
    Free Tax Prep

    United Way and BancorpSouth are helping West Tennesseeans take control of their refunds. Qualified individuals have their taxes prepared each year for free by one of our VITA-certified volunteers. Together, we maximize the credits and refunds these individuals are eligible for. We will begin taking appointments for the 2018 Tax Season in January 2019. Call our office for more information.

  • Jackson's Financial Empowerment Center (FEC) offers professional, no-cost, one-on-one financial counseling to all Jackson and West Tennessee residents (18 years +). No income or program requirements to qualify for its services.

  • #GivingTuesday731 is a collaboration of over 90 nonprofits across West Tennessee and has a mission of rallying the 731 community together to support their neighbors in need. From fighting food insecurity to sheltering the homeless, this annual event, which occurs every GivingTuesday, gives nonprofits the opportunity to work together while providing others with the chance to support the causes they are passionate about.

  • A partnership with the Tennessee Bureau of Investigation, which promotes a trauma-informed practice in which local law enforcement updates school administrators about students who experienced traumatic events outside of school.

  • Formerly known as FamilyWize, SingleCare negotiates discounted prices on medication. Through our partnership with them, we help improve each person’s access to medical care so they can live healthier lives. Membership is free and does not require insurance.

  • Formerly known as ARISE2Read of Jackson-Madison County, The Read Team launched in Jackson in 2014 and was based on a model initiated in Memphis two years prior. Serving six JMCSS elementary schools, volunteers through multiple churches and the community-at-large provide literacy assistance to second graders with the aim of helping them attain grade-level reading skills by third grade.

  • West Tennessee Afterschool Network helps ensure children and families have safe and nurturing afterschool experiences through advocacy and community resources.

  • At the onset of the COVID-19 pandemic, United Way organized bi-weekly Zoom calls with nonprofit leaders across the region. These virtual meetings provided them with important updates on the latest developments, while also increasing coordination of services to those with the greatest need. Since then, United Way established the West Tennessee Nonprofit Network to maintain that momentum and communication.

Our Impact This Year

  • Agency Partners


  • Programs Funded


  • 2020-2021 Dollars Raised


  • People Helped


© 2022 United Way of West Tennessee

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