What is VITA?

Jan 1, 2025 

Each year, Americans lose millions of dollars in refunds during tax return season. United Way of West Tennessee is committed to helping West Tennesseans keep their hard-earned money.

From January through April, United Way of West Tennessee partners with BancorpSouth in Jackson through Volunteer Income Tax Assistance program (VITA), which provides free tax preparation for households with income below $64,000. Certified preparers process refunds (by appointment only) on Tuesday nights and Saturdays. Because of VITA, clients served can rest assured they are getting the credits they deserve while saving on the cost of tax preparation.

We currently serve over 200 households per year through VITA, but our community's need is limitless. If you are interested in becoming a volunteer and increasing our capacity to serve during tax season, contact Pat Ross, Senior Director of 211/Volunteer Services at 731-422-1816 or email.