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To help ensure that more individuals achieve financial stability, we offer two programs that offer high-quality, financial assistance at no cost. While these services can great benefit those with low incomes, the Jackson Financial Empowerment Center is open to anyone interested in learning how to better manage their finances.


  • United Way and Cadence Bank continues to help West Tennesseans take control of their refunds. Qualified individuals have their taxes prepared each year for free by one of our VITA-certified volunteers. Together, we maximize the credits and refunds these clients are eligible for.

  • The Jackson Financial Empowerment Center (FEC) offers no-cost, financial counseling to all Jackson and West Tennessee residents (18 years +). There are no income or program requirements to qualify for services. Our financial counselors can help you plan for your future, establish or improve credit, manage debt and finances, create a budget, increase savings, maximize cashflow, and connect with safe and affordable banking services. The FEC is jointly managed by the City of Jackson and Cities for Financial Empowerment.


Schedule Your Appointment with a Finance Counselor



Jackson Hours of Operation

8am-4:30pm - Monday, Tuesday, Wednesday, Friday

8am-7pm - Thursday

Contact: 731-891-3355  |  Email


Brownsville Hours of Operation

8am-4:30pm - Monday, Wednesday, Thursday, Friday

10am-7pm - Tuesday

Contact: 731-891-3356  |  Email


Our Impact This Year

  • Agency Partners


  • Programs Funded


  • 2023-2024 Funds Secured


  • People Helped


© 2024 United Way of West Tennessee

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