FAQ: Your United Way
Who is United Way of West Tennessee (UWWT)?
United Way of West Tennessee is a nonprofit organization in Jackson, Tennessee with an 80-year history of building a United and resilient community in 14 counties across West Tennessee. Its mission is to advocate for equity through Uniting agencies in ways that improve each person’s access to health, education, and financial stability.
How many counties does UWWT service?
14 counties: Carroll, Chester, Crockett, Decatur, Dyer, Gibson, Hardeman, Haywood, Henderson, Henry, Lake, Madison, McNairy, and Weakley Counties
How does UWWT serve West Tennessee?
Many know us for raising funds on behalf of local service-based agencies (nonprofits), but fundraising is not the service we provide. We also coordinate with these agencies and the community at large to develop solutions that meet each person's needs. Instead of directly providing services, our partnership helps prevent duplication of services and increases both county-specific and equitable access to needed resources. Due to our extensive footprint in West Tennessee, we currently partner with 56 local agencies that align with our three-tiered mission.
How is UWWT responding to COVID-19?
We daily collaborate with the West Tennessee community in order to coordinate and communicate county-specific efforts. Since 2020, UWWT has served on the Jackson-Madison County COVID Response Team, co-hosted virtual community forums related to racial equity, spearheaded a region-wide collaborative fundraiser, offered virtual support for several county school districts, and established the West Tennessee Nonprofit Network. Instead of viewing 2020 as an inevitable defeat, we saw it as an opportunity to better our community.
Where can I access information and resources that UWWT is collecting in response to COVID-19?
UWWT is continually updating all acquired information here. We are also regularly sharing information on social media. You can follow us on Facebook, Instagram, and Twitter -- @LiveUnitedTN.
What is 2-1-1?
The 2-1-1 hotline is a nationwide program that can connect you to someone familiar with the resources available in your service area. In West Tennessee, the 2-1-1 hotline is operated from our Jackson office and is available from 8:am-4:30pm on weekdays.
What happens if I dial 2-1-1, and what sort of assistance will I receive?
If you reside within one of our 14 counties and call 2-1-1, you will reach a UWWT team member and will be asked which county you reside in and what your needs are. They will then refer you to county-specific agencies that offer relevant resources.