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Coronavirus Information & Resources

Tennessee COVID-19 Updates  |  Tennnessee Justice Center: COVID-19

CDC | COVID-19 Guidelines

Jackson-Madison County General Hospital COVID-19 Daily Updates

Free delivery options for prescription medication

SingleCare, a United Way partner, offers a free prescription savings card that can be used at Walgreens, CVS, Walmart, or Kroger. Register here or you can present this card information to your local pharmacy provider.

• BIN: 610194
• Card ID: FW100
• Group ID: FW100
• PCN: FW

If you are currently unemployed due to COVID-19 and need assistance finding health insurance, contact the Tennessee Justice Center | 615-255-0331 | 877-608-1009 (toll free)

Governor Lee's Official Updates

Website | Executive Orders | COVID-19 Resource Hub | Economic Recovery Guidelines

 

Mayor Conger's Official Updates

Website | Economic Recovery Plan | Press Conference on YouTube

 

Business Guideline and Updates

For business-related information and resources regarding COVID-19, refer to the Jackson Chamber's business resource page.

Mental Health

COVID-19 Emotional Support Line for TN Educators, Healthcare Workers, and First Responders | 888-642-7886 | 6 am-10 pm CT

COVID-19 Helpline | 1-844-472-7486

Digital Resources for Mental Health at All Ages

SAMHSA’s National Helpline | 1-800-662-HELP (4357) or 1-800-487-4889 (TTY)

Tennessee Recovery Project | 1-888-416-1994 | COVID-19 Info/Assistance and Free Emotional Support Line | 3-9pm during week and 10am-4pm during weekends

Local Counseling Services

Behavioral Safety Net for Children | Outpatient Mental Health services to uninsured TN children ages 3-17

Carey Counseling Center | 1-888-416-1992 | Carroll, Gibson, Henry

McKenzie Medical Center | Offering telehealth | 731-352-7907 to schedule an appointment | Carroll, Henry, Weakley

Pathways | COVID-19 Free Helpline | 1-833-955-2869 and 1-800-372-0693 for emergencies | 24/7 support | Crockett, Dyer, Henderson, Lake, Madison, Weakley

Quinco Community Mental Health Services | 1-866-511-4159 | Chester, Decatur, Hardeman, McNairy

 

Childcare

Tennessee Department of Human Services

Family Assistance Child care

Agencies offering child care across Tennessee

 

Food

NW Development District | Senior Services Meal Program (must be 60 or older) | 1-800-750-6866

USDA FNS (Food & Nutrition Services) | Meals for Kids | 1-866-348-6479 | 1-877-842-6273 (for Spanish speakers)

Carroll County

Second Harvest of Middle Tennessee | Whitney Cowles: 615-627-1587

Chester County

Henderson Community Soup Kitchen | Wednesdays between 5:30pm-6:30pm | Saturdays between 10:30am-12pm

Gibson County 

Humboldt Senior Center Food Pantry | Call 731-784-1137 from 9am-1pm before you come 

Milan Mustard Seed | Food Pantry | 731-686-1011

Milan Senior Citizens Center | Meal delivery | 866-836-6678

Paul's Kitchen | Takeout Lunch | Monday - Saturday 11:30am - 1pm | All who come to pick up lunch on Saturday, will be given a take home meal for Sunday | 

Hardeman County

Bolivar's First United Methodist Church | Grocery delivery | 731-658-5114 

Haywood County

Brownsville Senior Center | Meal delivery every Thursday | Meal pickup every Tuesday | 731-772-2438

Henderson County

First Pentecostal Church in Lexington | Food Pantry | Tuesday and Thursday 3:45-4:30 |  Monthly food distribution | Every third Thursday of the month at 1pm | 731-968-6186

Henderson County Senior Center - Lexington | Meals on Wheels | 731-968-4222

Hope Ministries' Food Pantry | Monday - Thursday | 9am-12pm | 731-968-0191

Jackson-Madison County

St. Nicholas Orthodox Christian Church's Little Food Pantry | Open to anyone in need | No appointment is necessary 

Lake County

Lake County Schools | Only for students who are sick or in quarantine | Daily meal pickups | 11:15am-12pm | Any school | 731-253-8515

Weakley County

Central Baptist Church in Martin | Grocery assistance | 731-587-5311

 

Internet and Utilities

Low Income Internet Guide

Comcast | 60 days of free internet through Comcast Internet Essentials

Lifeline | Federal program that lowers the monthly cost of phone and internet. | Company near you

LIHEAP Energy Bill Assistance

Carroll County

Northwest TN Economic Development Council Carroll Co. Office | Rent and utilities | 731-209-4458

Dyer County

Matthew 25:40 | Assistance with rent and utilities | 731-286-9054

Gibson County

Milan Mustard Seed | Assistance with rent and utilities | 731-686-1011

Jackson-Madison County

The Jackson-Madison County Library | Free Wifi access in parking lot

McNairy County

Jesus Cares | Assistance with rent and utilities|  731-645-4388

Weakley County

Martin Housing Authority | Assistance with electric bills | 731-587-3186 

 

Rental Assistance

Mainstream Non-Elderly Disabled (NED) Voucher Program | All applicants must be income-eligible to qualify.

 

Emergency Benefits

Emergency Pandemic TANF

WE CARE Ministries | Emergency assistance for Weakley County residents | 731-587-6257

 

Public Transportation

Madison County

TransLoc App | Track buses, routes, and ETA in real time within Jackson, TN

 

Virtual Learning

Adventure Academy

Book Bank

Open eBooks

EdHelper

Jackson-Madison County Library's online streaming service, Hoopla 

JMSCC's Ready Rosie's "Modeled Moments" | for families of students in Pre K-3 | free service | apsearcy@jmcss.org or 731-506-3062

Mizzen by Mott

Tennessee PBS stations

Scholastic's Free Virtual Learning Resource Center

Verizon Innovative Learning Schools Connection

 

Donate

Mid-South Food Bank | Find an area near you to donate food

Second Harvest Food Bank | Donate food at your local Kroger

Carroll County

McKenzie-Carroll County United Neighbors | 731-352-0547

Trezvant Ministerial | food | 731-669-4936

Dyer County

Dyersburg Christian Center Food Pantry

Matthew 25:40 | food | Monday-Friday | 9am-3pm

Reelfoot Rural Ministries | food

Salvation Army | food

Union Mission | food

Gibson County

Helping Hand of Humboldt | food

Milan Mustard Seed | food

Milan Vineyard Christian Fellowship | food

Henderson County

First Pentecostal Church in Lexington | 731-614-0843 

Madison County

Lifeline Blood Services | Complete online medical questionnaire before you arrive. 

Lake County

Reelfoot Rural Ministries | food

McNairy County

Loaves & Fishes

Weakley County

Sacks Thrift Avenue | food

Santa's Helpers | food

Our Impact This Year

  • Agency Partners

    62

  • Programs Funded

    80

  • 2020-2021 Dollars Raised

    $1,766,000

  • People Helped

    81,493

© 2021 United Way of West Tennessee
Privacy Policy

Privacy Policy

  1. What Information Do We Collect? When you visit our website you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and website use information collected on an aggregate basis as you and others browse our website.
  2. Personal Information You Choose to Provide We may request that you voluntarily supply us with personal information, including your email address, postal address, home or work telephone number and other personal information for such purposes as correspondence, placing an order, requesting an estimate, or participating in online surveys. If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.
  3. Website Use Information Similar to other websites, our site may utilize a standard technology called "cookies" (see explanation below, "What Are Cookies?") and web server logs to collect information about how our website is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our website, and the sites visited just before and just after ours. This information is collected on an aggregate basis. None of this information is associated with you as an individual.
  4. How Do We Use the Information That You Provide to Us? Broadly speaking, we use personal information for purposes of administering our business activities, providing service and support and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our website, new services and special offers we think you will find valuable. The lists used to send you product and service offers are developed and managed under our traditional standards designed to safeguard the security and privacy of all personal information provided by our users. You may at any time to notify us of your desire not to receive these offers.
  5. What Are Cookies? Cookies are a feature of web browser software that allows web servers to recognize the computer used to access a website. Cookies are small pieces of data that are stored by a user's web browser on the user's hard drive. Cookies can remember what information a user accesses on one web page to simplify subsequent interactions with that website by the same user or to use the information to streamline the user's transactions on related web pages. This makes it easier for a user to move from web page to web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.
  6. How Do We Use Information Collected From Cookies? We use website browser software tools such as cookies and web server logs to gather information about our website users' browsing activities, in order to constantly improve our website and better serve our users. This information assists us to design and arrange our web pages in the most user-friendly manner and to continually improve our website to better meet the needs of our users and prospective users. Cookies help us collect important business and technical statistics. The information in the cookies lets us trace the paths followed by users to our website as they move from one page to another. Web server logs allow us to count how many people visit our website and evaluate our website's visitor capacity. We do not use these technologies to capture your individual email address or any personally identifying information about you.
  7. Notice of New Services and Changes Occasionally, we may use the information we collect to notify you about important changes to our website, new services and special offers we think you will find valuable. As a user of our website, you will be given the opportunity to notify us of your desire not to receive these offers by clicking on a response box when you receive such an offer or by sending us an email request.
  8. How Do We Secure Information Transmissions? When you send confidential personal information to us on our website, a secure server software which we have licensed encrypts all information you input before it is sent to us. The information is scrambled en route and decoded once it reaches our website. Other email that you may send to us may not be secure unless we advise you that security measures will be in place prior to your transmitting the information. For that reason, we ask that you do not send confidential information such as Social Security, credit card, or account numbers to us through an unsecured email.
  9. How Do We Protect Your Information? Information Security -- We utilize encryption/security software to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction. Evaluation of Information Protection Practices -- Periodically, our operations and business practices are reviewed for compliance with organization policies and procedures governing the security, confidentiality and quality of our information. Employee Access, Training and Expectations -- Our organization values, ethical standards, policies and practices are committed to the protection of user information. In general, our business practices limit employee access to confidential information, and limit the use and disclosure of such information to authorized persons, processes and transactions.
  10. How Can You Access and Correct Your Information? You may request access to all your personally identifiable information that we collect online and maintain in our database by emailing us using the contact form provided to you within the site structure of our website.
  11. Do We Disclose Information to Outside Parties? We may provide aggregate information about our customers, sales, website traffic patterns and related website information to our affiliates or reputable third parties, but this information will not include personally identifying data, except as otherwise provided in this privacy policy.
  12. What About Legally Compelled Disclosure of Information? We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.
  13. Permission to Use of Materials The right to download and store or output the materials in our website is granted for the user's personal use only, and materials may not be reproduced in any edited form. Any other reproduction, transmission, performance, display or editing of these materials by any means mechanical or electronic without our express written permission is strictly prohibited. Users wishing to obtain permission to reprint or reproduce any materials appearing on this site may contact us directly.
Terms & Conditions

Terms & Conditions

Donation Refund Policy

We are grateful for your donation and support of our organization. If you have made an error in making your donation or change your mind about contributing to our organization please contact us. Refunds are returned using the original method of payment. If you made your donation by credit card, your refund will be credited to that same credit card.

Automated Recurring Donation Cancellation

Ongoing support is important to enabling projects to continue their work, so we encourage donors to continue to contribute to projects over time. But if you must cancel your recurring donation, please notify us.

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